Changing your phone number

Your mobile number does a lot on JobGlobal: you sign in with it, we send your one-time codes (OTP) and tracking links to it, and applications you made without an account are linked to it. That's why a change is done carefully, with a person checking it.

How to change it

1. Contact support from the Help Center, or choose "Talk to a person" in the help assistant.
2. Tell us the number you used before and the new number.
3. We'll confirm it's really you before we change anything. We may ask you to confirm a code sent to your new number.

JobGlobal staff will never ask for your password or for a code sent to your phone in a call or chat. Only type a code into the JobGlobal page that asked for it.

Lost your old SIM?

Contact support and tell us. Don't create a new account with the new number first, because your applications stay linked to the old one until we move them.

Applications made without an account

Tracking links are sent to the number you applied with. If you still have that number, you can get them again with Lost your link? on the tracking page. See tracking your application.

Keep your account safe

Add a passkey in Security so you can sign in with your phone's fingerprint, face or screen lock, and check where you're signed in.