How to contact support

Get an answer now

The help assistant answers questions at any time, day or night, using the articles in this Help Center. It tells you which article each answer comes from. The assistant only answers questions: it never sends messages, submits applications, changes your jobs or takes payments for you.

Talk to a person

• Open a request from the Help Center, or
• choose Talk to a person in the help assistant, or
• email support@jobglobal.com.

A member of our team replies in English or Bangla, within 4 hours, between 9:00 and 21:00 Bangladesh time, 7 days a week. Requests sent at night are answered the next morning.

Help us help you faster

Tell us:

• whether you're a job seeker or an employer;
• the job or company name, if it's about one;
• what you expected and what happened instead;
• a screenshot, if you can.

Keep your account safe

Our staff will never ask for your password, a one-time code (OTP) or your PIN. If someone claiming to be JobGlobal support asks for one, it isn't us. Report it.

Common questions

• Applying without an account
• Tracking your application
• Five signs of a scam
• Getting your company verified